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Bjaf – Born in Denmark, Loved by Dog Owners Everywhere
At Bjaf, we started our journey in Denmark, and today, we’re proud to be the 2nd largest dog webshop in the country. Why? Because we saw a gap in the market—high-quality grooming equipment that’s easy to use at home and affordable compared to the big-name brands.
Since then, we’ve been dedicated to creating tools that make grooming simple and stress-free for dog owners. With over 100,000 happy customers in Denmark alone and more than 30,000 Bjaf grooming products sold, we’re on a mission to bring innovative, accessible solutions to dog lovers everywhere.
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Shipping & Returns
Guarantee
Where is your products shipped from?
We ship all our products from Denmark.
How much does delivery cost?
Delivery costs vary depending on your country. The exact price will be shown at checkout.
How can I track my package?
You’ll receive a tracking link via email as soon as your order is shipped. 📦
When will my package be delivered?
Delivery times vary by country, but most packages arrive within 2-5 business days.
Have you received my return?
Please contact our customer service, and we’ll check the status of your return.
Is there a warranty on your products?
Yes, we offer a 2-year warranty for products that are broken or defective.
How do I return or exchange an item?
Use our return platform via the link at the bottom of the page, or reach out to our support team for assistance.
How long is the return period?
You have a 30-day risk-free return period.🐾
What is the 30-day no-risk guarantee?
Our 30-day no-risk guarantee lets you try our products worry-free. If it’s not the perfect fit for you or your dog, you can return it.
How does the 30-day no-risk guarantee work?
You can return any product within 30 days through our return portal. Simply pay the return shipping and we’ll handle the rest.
Do I need to explain why I’m returning the product?
You can select a reason from our return portal or write a short explanation, but it’s okay to return it simply because it didn’t work for you or your dog.
How do I return a product under this guarantee?
Just use our return portal to start the process. You’ll find the link at the bottom of our website. Easy and hassle-free! 🐾